Frequently Asked Questions
Please reach us at info@pawstars.ca if you cannot find an answer to your question.
We understand that things come up and appointments may need to be cancelled. We ask that you give us at least 24 hours notice if you need to cancel or reschedule your appointment. Cancellations with less than 12 hours notice will result in a fee of $15
Cancelling less than 1 hour before the appointment or no showing will result in a fee of $30
Yes, we require proof of up-to-date vaccinations for all pets that we groom. This helps to protect the health and safety of all pets in our salon. Our insurance policy requires all pets to be vaccinated..
Frequently Asked Questions
Please reach us at info@pawstars.ca if you cannot find an answer to your question.
Our bath & tidy includes a bath with shampoo and conditioner, towel and blow dry, brush out, nail trim, face feet and sani trim and ear cleaning.
Yes, we offer medicated baths and treatments for pets with skin conditions. Please let us know if your pet has any special needs when booking an appointment.
Yes, have a loyalty program that you can sign up for at checkout.
We love rewarding our Paw Stars regulars!
Earn 1 Star for every $1 spent, and when you reach 260 Stars, you get 20% OFF your grooming service 🎉🐕
Your visits add up fast — and the rewards are worth it!
